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FedRAMP, FISMA, and privacy: who decides what when your agency authorizes a system

A FedRAMP certification is not an ATO, and neither covers privacy. How FedRAMP, FISMA, and the Privacy Act fit into one agency authorization, ten pitfalls, and who should catch each risk.

By FedXchange ·

When an agency puts a cloud service into one of its systems, three sets of rules apply at once. The Federal Risk and Authorization Management Program (FedRAMP) certifies the cloud service. The Federal Information Security Modernization Act of 2014 (FISMA) makes the agency responsible for the security of the whole system. Privacy law, mainly the Privacy Act of 1974 and the E-Government Act of 2002, protects the people whose information the system holds. Each answers a different question, and each has a different official who decides.

Most authorization problems come from treating one of these as if it covered the others. This post sets out what each one covers, how they fit into a single authorization to operate (ATO), and the pitfalls that cause trouble later.

Three regimes, three questions

FedRAMPFISMAPrivacy
The question it answersIs this cloud service secure enough for government use?Is this agency system secure enough for this agency to run?Is this agency handling people's personal information lawfully and fairly?
Main sourcesFedRAMP Authorization Act; OMB memorandum M-24-15; FedRAMP's Consolidated Rules for 202644 U.S.C. 3551 and the sections after it; OMB Circular A-130; NIST SP 800-37 and SP 800-53Privacy Act (5 U.S.C. 552a); E-Government Act, section 208; OMB Circulars A-130 and A-108; OMB M-03-22 and M-17-12
Who decidesFedRAMP, for the certificationThe agency's authorizing official (AO)The Senior Agency Official for Privacy (SAOP) reviews and approves; the AO accepts the risk
What it producesA certification package that agencies must presume adequateAn ATO for the agency's systemA privacy impact assessment (PIA), a system of records notice (SORN) where needed, and a privacy plan
What it does not coverHow your agency uses and configures the service, and privacy controlsThe provider's internal security, which it inherits from FedRAMPSecurity of the provider's service, which privacy depends on but does not replace

The Office of Management and Budget (OMB) sets the policy for all three. The National Institute of Standards and Technology (NIST) Risk Management Framework, in SP 800-37, is where they meet.

A FedRAMP certification is not your ATO

FedRAMP's 2026 rules are direct: agencies must complete the ATO process for any federal information system that uses a FedRAMP certified cloud service (rule AGU-USE-ABU). M-24-15 says agencies "leverage the FedRAMP authorization package to issue their own" ATO, and that agency authorizing officials "determine acceptable risk for their agency."

The FedRAMP Authorization Act does give agencies a head start. They must presume the provider's security assessment is adequate for use at or below its level. But that presumption covers the provider's package, not your system. Your AO still decides whether the whole system, including your settings, your users, your data, and your connections, is acceptable.

Where privacy fits

FedRAMP does not certify privacy. When FedRAMP released its Rev5 baselines, it said it "did not include any of the privacy controls" beyond a few in the standard NIST baseline, and none of the Personally Identifiable Information Processing and Transparency (PT) control family. It asked agencies to apply those requirements based on their own data. M-24-15 says the same thing in a footnote: "agencies are responsible for implementing privacy requirements for cloud products and services."

NIST puts the reason plainly: "protecting individuals' privacy cannot be achieved solely by securing PII." A well-secured cloud service can still collect more personal information than the agency needs, use it for a purpose the agency never announced, or share it in a way no notice covers. Those are privacy failures, and no security assessment will find them.

OMB Circular A-130 gives the SAOP a defined place in authorization. Under Appendix I, the SAOP must:

  • Review and approve the security categorization of systems that handle personally identifiable information (PII).
  • Review and approve the privacy plan for each such system before it is authorized.
  • Review the authorization package before the AO makes the risk decision.

How the three fit into one authorization

One system authorization that uses a FedRAMP certified cloud service
1Categorize the systemSet the impact level under FIPS 199. If the system handles PII, theSAOP reviews and approves the categorization.2Check privacy earlyDecide whether a PIA is needed before you develop or buy, and whetherthe system creates or changes a system of records that needs a SORN.3Choose and contractPick a FedRAMP certified service whose class fits the impact level.Put Privacy Act, breach, and privacy terms in the contract.4Select controlsInherit what the provider's package covers. Add your own controls foryour part, and the privacy controls the provider's package does notcover.5Assess your partRely on the provider's assessment. Assess your configuration, yourown controls, and the privacy controls.6Privacy reviewThe SAOP approves the privacy plan and reviews the package before theAO decides.7Authorize and notifyThe AO issues the ATO and accepts the risk. Notify FedRAMP that youauthorized the service.8Monitor bothReview the provider's Ongoing Certification Reports every 3 months,and run security and privacy continuous monitoring.

Sources: NIST SP 800-37 Rev. 2; OMB Circular A-130, Appendix I; OMB M-03-22; OMB M-24-15; FedRAMP rules AGU-USE-ABU, AGU-USE-RSG, AGU-AGC-NAA, and CCM-AGM-ROR.

Read the steps as text
  1. Categorize the system. Set the impact level under FIPS 199. If the system handles PII, the SAOP reviews and approves the categorization.
  2. Check privacy early. Decide whether a PIA is needed before you develop or buy, and whether the system creates or changes a system of records that needs a SORN.
  3. Choose and contract. Pick a FedRAMP certified service whose class fits the impact level. Put Privacy Act, breach, and privacy terms in the contract.
  4. Select controls. Inherit what the provider's package covers. Add your own controls for your part, and the privacy controls the provider's package does not cover.
  5. Assess your part. Rely on the provider's assessment. Assess your configuration, your own controls, and the privacy controls.
  6. Privacy review. The SAOP approves the privacy plan and reviews the package before the AO decides.
  7. Authorize and notify. The AO issues the ATO and accepts the risk. Notify FedRAMP that you authorized the service.
  8. Monitor both. Review the provider's Ongoing Certification Reports every 3 months, and run security and privacy continuous monitoring.

Ten pitfalls

Pitfalls that cause trouble after the ATO is signed
  • Treating the certification as the ATO

    The provider's certification covers its service. Your ATO must cover your system, including your settings and your data.

  • Assuming FedRAMP covers privacy

    FedRAMP's baselines leave out the privacy control family. Your agency must select and assess those controls itself.

  • Doing the PIA after the contract

    OMB M-03-22 calls for a PIA before an agency develops or buys the system. Afterward, the PIA can only describe choices already made.

  • Missing the system of records

    If staff retrieve records by a person's name or identifier, the Privacy Act may require a SORN in the Federal Register before you use the system.

  • A contract with no privacy terms

    The Privacy Act applies its rules to contractors who run a system of records for you. OMB M-17-12 lists the breach terms contracts should include.

  • Leaving the configuration unassessed

    The provider's guide lists settings only your agency can set. FedRAMP requires agencies to review the guide and configure those settings.

  • Asking for more in the wrong way

    Agencies must not demand more than FedRAMP requires unless the agency head finds a demonstrable need and tells FedRAMP. Plan privacy needs early.

  • A class that does not fit

    FedRAMP says agencies should not use a Class A service for more than 12 months unless the provider is seeking a higher class.

  • Forgetting the provider's own providers

    Personal information may flow to services the provider uses. FedRAMP asks agencies to consider these third parties in authorization.

  • Stopping at the signature

    Agencies must review each Ongoing Certification Report. A-130 also requires privacy continuous monitoring, not a one-time review.

Sources: OMB M-24-15; OMB M-03-22; OMB M-17-12; Privacy Act, 5 U.S.C. 552a(e)(4) and (m)(1); OMB Circular A-130, Appendix I; FedRAMP rules AGU-USE-ABU, AGU-USE-RSG, AGU-AGC-NAR, AGU-USE-CLA, AGU-USE-RIR, and CCM-AGM-ROR.

Three of these deserve more detail.

The system of records. The Privacy Act defines a system of records as a group of records under an agency's control from which information is retrieved by a person's name or another identifier. Many cloud services are built around exactly that kind of lookup: a case management tool, a help desk, a learning platform. When an agency contracts for a system of records "to accomplish an agency function," the Act says the agency must "cause the requirements of this section to be applied to such system." Moving to the cloud does not move the Privacy Act duty to the provider. The agency keeps it.

Asking for more. FedRAMP's rules limit what an agency can demand beyond the FedRAMP package (rule AGU-AGC-NAR). M-24-15 allows more only for a "demonstrable need," and the agency must document it and tell FedRAMP. Privacy requirements are a common reason to need more, because FedRAMP's baselines leave privacy to agencies. Settle these needs before award, record the reason, and put them in the contract. Do not discover them during the assessment.

Breach response. OMB M-17-12 says contracts should require the contractor to report a suspected or confirmed breach, cooperate with agency officials, train its staff to spot and report breaches, and allow inspection and forensic analysis. A FedRAMP provider reports incidents under FedRAMP's rules, but your agency's breach response plan, and any notice to affected people, remain your agency's work.

Risks, and who should catch them

RiskWhat can happenWho should catch it
ATO signed on the provider's package aloneAgency settings, users, and connections are never assessedAO and system owner
No PIA, or a late onePersonal information collected without a reviewed need; the PIA cannot change the designSAOP and system owner
No SORN for a system of recordsUse of the system may violate the Privacy ActSAOP and agency counsel
No privacy or breach terms in the contractThe agency cannot require cooperation, notice, or forensic access after a breachContracting officer and SAOP
Requirements added lateDelay, or a conflict with FedRAMP's limit on extra demandsAO, SAOP, and contracting officer
No ongoing reviewA provider change, such as a new data location or third party, goes unnoticedInformation system security officer and privacy staff

What to do

  • Bring the SAOP in at categorization, not at signature. A-130 gives the SAOP approval of both the categorization and the privacy plan.
  • Start the PIA during market research, and use it to shape the requirements and the contract.
  • Check for a system of records before award. If a SORN is new or must change, OMB Circular A-108 sets review and publication steps that take time.
  • Write privacy into the contract: the Privacy Act clauses, breach terms from M-17-12, data location and retention, and limits on use of your data.
  • Map responsibilities. For each control, record what the provider's package covers, what your agency covers, and which privacy controls you added.
  • Configure from the Secure Configuration Guide, and assess those settings as part of your system.
  • Keep watching. Read every Ongoing Certification Report, and feed changes that affect personal information into privacy continuous monitoring.

This post explains federal requirements in general terms. It is not legal advice; your agency counsel and SAOP decide how these rules apply to a specific system.

FedXchange tracks these sources in its governance tracker, and writes agency policies and procedures, including privacy and assessment procedures, that name the services an agency uses.

Sources

Icons by Font Awesome Free, licensed CC BY 4.0.

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