Consensus Cloud Solutions: Enterprise Cloud Fax Government (ECFax)

ECFax® is a unified, secure, cloud-based managed service solution that modernizes manual or semi-automated faxing processes and eliminates the need for multiple faxing solutions.

Built with a human-centered design approach, ECFax® simplifies fax services, improves the user experience, provides secure data transfer for PHI/PII, and reduces administrative costs. The solution gives agencies more control over their fax data transfer processes, eliminates the need to manage multiple vendors, and offers 24/7 state-of-the-art faxing capability and help desk support. ECFax® delivers faxes digitally across multiple endpoints, including multifunction devices, shared folders, distribution lists, and inboxes: yielding operational efficiencies and reducing the need for standalone hardware. The solution is: ● Scalable: Hosted on Amazon Web Services GovCloud, ECFax® scales on- demand to hundreds of millions of pages per month through auto-scaling and elastic load balancing. ● Transparent: Performance dashboards provide visibility into service usage and operational status, which allows for near real-time production metrics. ● Secure: ECFax and add on components are FedRAMP High certified and meet the most important security and quality assurance protocols for data protection—including FIPS 140-2.

ECFax® Services was developed specifically for the cloud, government agencies benefit from rapid scaling, efficiency and speed. ECFax® is: ● Accessible via AWS GovCloud; ● Section 508 Compliant ● Designed to meet the highest security standards required by government agencies In addition, the solution: ● Integrates with other applications via Restful API ● Supports IDP-initiated SSO for authentication ● Facilitates standardization across multiple locations