Artera: Artera Harmony Federal Edition
What its stage means
An agency or the FedRAMP program authorized it. Agencies can reuse that authorization.
The provider's description
Artera Harmony Federal Edition, powered by its advanced virtual agents, is a comprehensive suite of patient communication tools that transform patient experience through voice, text, and web. Integrating directly into the agency healthcare system's tech stack, including EHRs and third-party vendors, Artera Harmony Federal Edition supports the entire patient journey. The secure platform improves patient engagement by: * Automating inbound and outbound communications to streamline critical workflows like pre-visit preparations, post-appointment follow-ups, prescription refills, and ongoing care coordination. * Triaging patient inquiries 24/7 and automating administrative tasks, which reduces the burden on front-desk staff and boosts operational efficiency. * Providing federal agency personnel with anywhere access to manage conversation workflows, customize communication templates, and oversee all patient communications. * Integrating into patients' native phone, SMS/text, and email applications for a truly seamless experience.
In addition to pursuing FedRAMP High Authorization, Artera’s best-in-class InfoSec approach keeps data safe, compliant and built for healthcare. Artera Harmony Federal Edition, including virtual agents, meets top industry standards – SOC 2 Type 2, HITRUST Certified and is HIPAA compliant.
Artera Harmony Federal Edition is brought to you by Artera Government Solutions, an Artera business unit. Artera is trusted by 900+ provider organizations to engage 100 million patients annually.
Learn more at https://artera.io/federal-healthcare-communication/.
What FedXchange has recorded
Artera Harmony Federal Edition from Artera gained an agency authorization, 1 in all.
Artera Harmony Federal Edition from Artera moved from FedRAMP In Process to FedRAMP Authorized.