Turning Point Global Solutions, L.L.C: Network Inventory and Optimization Solution (NiOS®)

TurningPoint’s Network Inventory and Optimization Solution (NiOS®) is a comprehensive Telecommunication Expense Management (TEM) and Managed Mobility (MM) system that facilitates enterprise-wide management and automation of telecom ordering, inventory management, bill validation, financial management, and reporting. NiOS® provides US federal, state, and local governments with a single-pane window for telecom lifecycle management. The following are the high-level functional characteristics of NiOS®:

• A built-in, customizable workflow enables customers to manage service orders, including move/add/change/disconnect (MACD), port, suspend, and restore requests. • It offers customers a unified view of inventory data, covering all telecom services, such as wireline, mobility, and future technologies. • Assists customers in reconciling and verifying telecom bills against agency contracts, orders, quotes, and inventory; initiates and tracks disputes through resolution. • Provides visibility into budgets, obligated, spent, and available values with projections; and associated system alerts to proactively manage budget and internal customer chargebacks • Allows customers to generate various reports, providing access to accurate, comprehensive insights on spending, enhancing governance, and ensuring cost control.

NiOS® is a software-as-a-service (SaaS) application hosted on Amazon Web Services (AWS) GOVCLOUD (US) using a secure, high-availability, multi-availability zones, multi-tenant architecture. The authorization boundary comprises a secure web-based portal, processing modules for data integration, analytics, Application Processing Interfaces (APIs), and supporting databases.