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Zendesk: Zendesk Customer Support and Help Desk Platform

FedRAMP AuthorizedRev5LI-SaaS · since May 14, 2020

What its stage means

An agency or the FedRAMP program authorized it. Agencies can reuse that authorization.

See it on the FedRAMP Marketplace

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The provider's description

Zendesk is a cloud-based customer service platform, designed for companies that want to build customer relationships that are more meaningful, personal, and productive. Zendesk strives to bring businesses and customers closer together by enabling companies to provide great support and mature with self-service and proactive engagement. It is designed to be easy to use, customize, and scale.

What FedXchange has recorded

No change since FedXchange began following it on April 14, 2026. Each change of stage, impact level, or number of authorizations appears here.